VANTAGEESTATE MEDIA
TRANSPARENCY / PRIVACY

Privacy, treated with care.

What we collect, how we use it, and the partners that help us respond to your inquiries and bookings.

01

What we collect

When you inquire or request a shoot, we receive the information you choose to provide, which may include your name, email, telephone number, property address, requested services, preferred dates and notes. Booking records may also include payment status and transaction references.

Standard technical records, such as IP addresses and request information, may be processed by our website host and service providers for security, delivery and troubleshooting.

02

Why we use it

  • Respond to property inquiries and provide estimates or booking assistance.
  • Schedule, confirm, manage and deliver requested photo and video services.
  • Send transaction-related emails, updates, and service notifications.
  • Protect the website from misuse, maintain records, and meet applicable legal obligations.
03

Our service providers

We use third-party providers to operate the service. These may include Vercel for website hosting, Supabase for booking records, Stripe for payment processing, Resend for transactional email, and Google Maps Platform for optional address suggestions. Information supplied to these services is handled according to their own terms and privacy practices.

For payment checkout, card-entry details are processed by Stripe rather than collected through our own booking form. We receive information needed to confirm or reconcile payment.

04

Address suggestions and optional features

If you use the Google-powered address lookup, the search text you enter may be sent to Google to return suggested addresses. You can enter a property address manually instead.

We do not currently use the booking or contact form to enroll you in a marketing newsletter.

05

Sharing and retention

We share information with providers and collaborators only when reasonably needed to carry out your request, operate our business, comply with law, or protect the service. We do not intentionally publish private client access notes or payment information.

Records are kept for as long as reasonably needed for service operations, accounting, dispute resolution, and legal compliance. Retention periods may differ based on the type of record.

06

Your choices and security

You can contact us to request access to or correction of information you've provided, or to ask about deletion where appropriate and permitted by law. We take reasonable technical and organizational precautions, but no internet service can guarantee absolute security.

Avoid sending gate codes, sensitive identity documents, or payment-card numbers through the inquiry form.

07

Changes and questions

We may update this notice as our website and services change. The current version and its date will be posted here.

Questions about your information can be sent using the form on our Contact page.